After-Sales Services
Orascom Services provides comprehensive after-sales support for its products, backed by a team of highly skilled and certified engineers and technicians. We deliver end-to-end solutions across Egypt, ensuring reliable service wherever our customers operate.
Our tailored maintenance programs focus on preventive care and prompt corrective actions to minimize equipment downtime, supported by our dedicated maintenance team. We provide ongoing technical support and performance optimization to ensure seamless operations.
With readily available spare parts, we are committed to maximize uptime and ensuring the long-term performance.
Maintenance
Our Maintenance Department is dedicated to maximizing equipment reliability, performance, and lifetime across all sectors we serve. We offer comprehensive preventive and corrective maintenance services both in our specialized workshops and on field, covering equipment inside and outside warranty.
Backed by certified engineers and technicians, we provide rapid on-site and off-site diagnostics and repairs using OEM-approved tools and genuine parts. We operate key workshops focused on maintenance and utilize our extensive resources to fulfill after-sales service needs nationwide.
Through tailored maintenance contracts and swift response capabilities, we minimize downtime and ensure uninterrupted operational continuity. With a strong focus on safety, efficiency, and customer satisfaction.
Spare Parts
As the exclusive agent and distributor for spare parts of the products we offer, we maintain a comprehensive inventory designed to meet customer needs and market demands promptly and efficiently. Our extensive stock ensures availability and fast delivery, minimizing downtime and preventing any disruption to our customers operations.
Our dedicated after-sales team provides nationwide coverage across Egypt, offering expert consulting and professional installation services for all spare parts. Recognizing the vital role spare parts play in our customers operations, we are committed to deliver genuine components and upholding the highest standards of service to support their operations.
