General Provisions
Definitions
Client
You, the person or company registering to use our website or requesting our air cargo services.
Company
Air Master and its subsidiaries and affiliates.
Good
The physical items the client wishes to ship through our services.
Air Cargo Services
“Air Cargo Services” The services provided by the company to transport goods by air.
Modifications to Terms and Conditions: We reserve the right to modify these terms and conditions at any time.
Any changes will be posted on our website. Please review these terms and conditions periodically to ensure you are aware of the latest updates.
Air Cargo Services
Requesting Services
You can request our air cargo services through our website or by contacting us directly. You will need to provide us with information about your goods, including weight, dimensions, and the desired destination.
Prices and Fees
A quote will be provided to you based on the information about your goods and the desired destination. Prices include the cost of air transportation and other relevant fees.
Packing and Labeling
You are responsible for packing and labeling your goods appropriately to ensure their safe arrival. Please refer to any packing and labeling guidelines we provide.
Documentation
You are responsible for providing all necessary documents for customs and other relevant authorities.
Liability
The company accepts liability for loss or damage to goods during the transportation process, subject to applicable international regulations and air transport agreements.
Exclusions of Liability
The company is not liable for any loss or damage resulting from the clients actions or negligence, or from circumstances beyond our control, such as natural disasters, wars, or civil unrest.
Insurance
We strongly recommend purchasing insurance for your goods to cover any potential losses.
Website Use
You are prohibited from using our website for any illegal or harmful purpose.
You are responsible for maintaining the confidentiality of your login information and not sharing it with any third party.
We reserve the right to suspend or terminate your account in case of violation of these terms and conditions.
Other Provisions
These terms and conditions are governed by the laws and regulations of EGYPT.
In the event of any dispute arising from these terms and conditions, it will be settled through the courts of EGYPT.
Contact Us
If you have any questions about these terms and conditions or the air cargo services we offer,
please contact us via email